Shipping policy

RAVECAP: Shipping Policy

1. Processing Time
All orders require 1 to 3 business days to process before shipment. Processing time is separate from transit time and does not include weekends or public holidays. Orders placed on weekends or holidays will begin processing the next business day.

2. Delivery Timeframes
Estimated transit time is 7 to 15 business days after dispatch, depending on your location and carrier availability. These are estimates, not guaranteed delivery dates. Delays caused by customs, carrier disruptions, or circumstances beyond our control do not qualify for refunds or order cancellations.

3. Tracking Information
Once your order has been dispatched, a tracking number will be sent to the email address provided at checkout. Please allow up to 48 hours for tracking information to update in the carrier's system after dispatch.

4. Shipping Address Responsibility
The customer is solely responsible for providing a complete and accurate shipping address at the time of purchase. RAVECAP assumes no liability for packages that are delayed, returned, or lost due to incorrect or incomplete address information. Any costs associated with reshipping will be charged in full to the customer.

5. Delivered Status
RAVECAP's responsibility ends at the moment the carrier marks the package as "Delivered" to the address provided. We are not liable for packages reported as stolen, missing, or not found at the delivery location after confirmed delivery. We strongly recommend having your package delivered to a secure location or requiring a signature upon delivery where available.

Contact
For any shipping questions: smithkeevin0@gmail.com